Q&A: Mark Walker on FMCG Omnichannel Trends for 2025
Econsultancy’s Ben Davis and Mark Walker discuss FMCG omnichannel trends and Eagle Eye’s work with...
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How ASDA leveraged Eagle Eye's market-leading loyalty platform and expertise to launch 'ASDA Rewards', deployed just 3 months after project kick-off.
Consumers weigh many variables during their regular grocery shopping experience, including how sustainable and healthy their purchases are. But exactly what role do these considerations play in their decision-making? And how can grocery retailers effectively integrate sustainability and health and wellness into their loyalty strategies?
To find out, we surveyed 1,096 American and Canadian adults to gather their opinions on sustainability, health and wellness in their grocery shopping habits. Among other findings, survey data shows that there is strong demand among consumers for sustainable and healthier products… and they are often willing to pay a premium for them.
However, retailers have yet to fully capitalize on the opportunity to boost engagement and sales by integrating offers, promotions, and initiatives that speak to these values into their loyalty programs.
Complete the form to receive a copy of our Green Loyalty survey findings.
Sustainability plays a prominent role in consumer decision-making,
with many shopper demonstrating a willingness to pay a premium for eco-friendly products.
How central sustainability, health and wellness considerations are to consumers’ purchasing decisions
How grocery loyalty programs can encourage healthier and more sustainable shopping
Why consumers are primed for loyalty-integrated sustainability and health and wellness incentives
Consumers say sustainability considerations are extremely or very important to their typical shopping decisions
Consumers would be willing to switch to a more sustainable product if incentivized through their loyalty program
Consumers said they would pay extra for a similar item with more health and wellness attributes (i.e., organic, natural, low-fat, low-salt, low-sugar, etc.)
Consumers said offering health and wellness rewards increased their positive perception of a retail brand.
Econsultancy’s Ben Davis and Mark Walker discuss FMCG omnichannel trends and Eagle Eye’s work with...
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