Personalizing the customer experience in Loyalty Programs can make a material positive impact on customer retention and spend.

Our team of retail industry experts held lively discussion on how to take loyalty programs to the next level with hyper-personalization.

For a deep dive on personalization and hyper-personalization, watch the discussion with Olivia Mark Managing Director Saas at relevanC, Stéphane Krystal, Head Data Engineer at relevanC, Tim Mason, Chief Executive Officer at Eagle Eye, and host Isabelle Cau at Google Cloud.

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