Grocery’s Great Loyalty Opportunity

With persistent inflation and the ongoing cost of living crisis impacting retailers - especially grocery retailers – worldwide, can loyalty programs really make a difference in terms of customer retention, engagement and spending?

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Grocery's Great Loyalty Opportunity eBook

Our latest annual loyalty report, based on a survey of over 1,300 consumers and nearly 200 loyalty program managers in North America, Asia, Australia, and the UK, suggests that, yes, there are plenty of opportunities for loyalty programs to deliver the value shoppers expect and the experiences that boost their retail brand affinity.

Get your copy of the report to discover:

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How personalized promotions, contextual marketing and gamification can effectively engage loyalty program members
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How shoppers are responding to inflationary pressures and what loyalty programs can do to help

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What consumers in different global regions expect from loyalty programs


0%

of shoppers are buying more items on sale or special.

0%

of consumers believe that personalized recommendations will help them save at the shelf.

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of consumers said they would find real-time offers helpful or would consider buying the product.

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of respondents state “value” as being the top benefit they want out of a loyalty program.

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Grocery Retailers have two core tools to help shoppers save; LOYALTY AND PROMOTIONS. But they must rethink how they use these tools to adapt to changing consumer behaviors..

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  • Add your creation to relevant collections curated by people like you and get your work instantly noticed. Or start a collection of your own and use it however you like.
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  • Add your creation to relevant collections curated by people like you and get your work instantly noticed. Or start a collection of your own and use it however you like.
    John Doe
    Combo Interactive
  • Add your creation to relevant collections curated by people like you and get your work instantly noticed. Or start a collection of your own and use it however you like.
    John Doe
    Combo Interactive
  • Add your creation to relevant collections curated by people like you and get your work instantly noticed. Or start a collection of your own and use it however you like.
    John Doe
    Combo Interactive
  • Add your creation to relevant collections curated by people like you and get your work instantly noticed. Or start a collection of your own and use it however you like.
    John Doe
    Combo Interactive
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